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Monday, 22.01.2018
General Terms PDF Print

 General Terms

Conception, Technical Organization and Terms of Travel
The Technical Organization and Terms of Travel included on this website are sole responsibility of Mediterranean Destination Centre , with Registered office in Athens, Greece, 101 Areos Str. 17562 Paleo Faliron and with NTOG license number


Programme Changes
The programmes here suggested are mere examples. Whenever the client wishes to change any offers or service, a new budget and programme will be offered. Whenever needed, M.D.C. Travel reserves the right to change any tour, the departure time, or choosing a different hotel with similar features, having M.D.C. Travel no obligation to refund or compensate the client. Due to force major any tour can be cancelled. In this case all pay amounts are reimbursed immediately.


Price Changes
M.D.C. Travel reserves the right to submit any booking fees, train tickets purchase and deliver. All prices are based on service costs in force, thus prices might change according to any price increasing concerning transports and fuel costs, local taxes, taxes, currency changes. If a tour price changes, the client will be immediately noticed and invited, within a limit period of time, in order to accept the new price or to cancel his registration according to the terms and conditions provided by the following clause "Cancellation/Termination by M.D.C. Travel".


After the day of departure no refund can be considered for services not used by client. If services provided by the trip program cannot be carried out due to reasons which M.D.C. Travel cannot accept liability and if its replacement is not possible for other equivalent, the client is entitled to receive the difference amount for services which were expected to be carried out and those which were actually provided.


Deposit and Cancellation
A 10% deposit amount of the total booking value is to be paid in order to confirm booking confirmation. The remaining payments should be done 15 days prior to the arrival (begin of services) of the client.
After booking confirmation and in case of cancellation or termination by the client, all charges shall be applied to the client. Bookings made less than 7 days before the date of departure of the service requested, can be guaranteed by an authorized travel agent and has to be paid in full at our office or an authorized entity. M.D.C. Travel reserves the right to terminate any booking if the client was not able to fulfill the payment according to the terms and conditions above mentioned.
Cancellation and no shows less than 72 hours have no right to refund. The same that can occurred during the weekend and bank holiday should be done to the emergency number on the client voucher.


These will only be accepted in written once directed to the agency where the booking and payment were done within the limit of 15 days after the service has been rendered (end of services/tour). Complaints can only be accepted after details have been communicated to the respective suppliers (hotels, guides, local agents, etc.) during the trip or stay demanding the respective documents to confirm the incident.


All prices mentioned include VAT that shall be due at the rate in force


Children's Conditions
Accommodation: Children's conditions will be informed within the booking: They depend on each hotel or transportation policy.
Transports: Whenever the client requires any supplementary means of transport, such as bus, ferry, airplain or train, accompanied children are subject to discount prices provided by those means of transport.


Travel Documents
The client must have all his personal documents in order (I.D., military documents, minor travel documents, passport, visas, vaccines and other eventually required documents).
If the client is not allowed to enter in Greece or any other country, which is included in the itinerary or refuses to do the check-in at hotels, M.D.C. Travel is not liable for such action. The conditions established for termination or cancellation is to be applied and all following charges are due to the client.


Cancellation/ Termination by M.D.C. Travel
M.D.C. Travel cannot be held responsible for the failure to comply with certain services for which M.D.C. Travel is no responsible. If M.D.C. Travel is not able to accomplish certain essential services mentioned by the trip program, the client is entitled to cancel the trip and all prepayments will be paid back. If he wants he may accept a program change and pay a different price if occurs. M.D.C. Travel cannot be held responsible for if the above mentioned facts might lead to trip cancellation. In this case, the client may choose other trip with a similar price. If this trip has a lower price, the client shall be reimbursed deducting the difference.


Travel cancellation
If the client or any member of his group gives up his reservation, he will have to pay all charges.
Force Majeure

  • Neither party shall be liable in damages or have the right to terminate this Agreement for any delay or default in performing hereunder if such delay or default is caused by conditions beyond its control including, but not limited to Acts of God, Government restrictions (including the denial or cancellation of any export or other necessary license), wars, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected.
  • Neither party shall be liable for any failure or delay in performance under this Agreement (other than for delay in the payment of money due and payable hereunder) to the extent said failures or delays are proximately caused (I) by causes beyond that party's reasonable control and occurring without its fault or negligence, including, without limitation, failure of suppliers, subcontractors, and carriers, or party to substantially meet its performance obligations under this Agreement, provided that, as a condition to the claim of non liability, the party experiencing the difficulty shall give the other prompt written notice, with full details following the occurrence of the cause relied upon. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.


Cancellation fees

If a confirmed booking is cancelled Time period prior to arrival Fee


Time period prior to arrival   Fee
more than 15 days            only deposit 
from 15 - 7 days   30%
from 7 - 3 days   50%
from 3 days or less   100%


Any other specific terms and conditions may be added to the present General Terms and Conditions as long as agreed by both parties.
Any dispute arising from the construction and performance of this agreement shall be exclusively subject to the jurisdiction of Athens, Greece.